Privacy Policy
Last updated: March 2026
Real AI Real Estate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website realairealestate.com or contact us for real estate services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.
1. Information We Collect
Personal Information You Provide: We may collect your name, email address, phone number, mailing address, and any other information you voluntarily submit through contact forms, consultation booking, newsletter sign-ups, or direct communication.
Automatically Collected Information: When you visit our website, we may automatically collect certain technical data such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit through cookies and similar tracking technologies.
Third-Party Services: We use third-party platforms such as GoHighLevel (LeadConnector) for form submissions and CRM management. Information submitted through embedded forms is subject to those platforms' privacy policies as well.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide real estate services
- Send you our newsletter, market updates, and promotional communications (with your consent)
- Schedule and manage consultations and appointments
- Improve our website content and user experience
- Comply with applicable laws and regulations
- Protect against fraudulent or unauthorized activity
3. Sharing of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors (e.g., CRM platforms, email services) who assist us in operating our website and conducting business, subject to confidentiality agreements.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where visitors are coming from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the site may not function properly without cookies.
5. Email Communications
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting us directly at [email protected].
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and external booking tools. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies independently.
8. Children's Privacy
Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us at the information below.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Real AI Real Estate
Suzanne Keeter, NC REALTOR® · License #360845
Email: [email protected]
Phone: 704-800-0936
Charlotte & Lake Norman, North Carolina